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Our satisfaction survey results from Jan-Dec 2010 show that 100% of candidates would use us again and 96% of clients who responded would use us again.

And 81% of our new business last year was with clients we've successfully placed with before.

We're very proud of these results and are excited by the challenge to continue to work to these high standards throughout 2011.

Here's some of the responses from our satisfaction surveys completed over the last three months (Feb 2011 – Apr 2011) when asked to comment on what they were most pleased about after working with us.

"Efficient"

"Precise"

"Optimus has stood out amongst all the agencies I have used to date, I would highly recommend them"

"Mike Henry has been very efficient and demonstrated a good understanding of client needs and providing a professional service"

"Very courteous, professional and thorough"

"Will is a professional and excellent consultant that has put me at ease with my first assignment"

"No cause for complaint at all Mike Henry provided a professional service, displayed great conduct and is a credit to Optimus"

"I have dealt with many agencies in the past, and at long last Will has stood out amongst them all. He has maintained regular contact, found suitable post to be considered for and has been a true professional throughout. Will should be shown as an example of what a First Class agent should be"

"First class service throughout"

"The personal touch that you receive"

"The initial contact and swift processes through to hire confirmation"

"Friendly prompt service"

"Mike was great in keeping me informed on the whole recruitment process and offer"

"Very helpful and knowledgeable"

"Communication was excellent"

"Excellent service provided"

Source: Results taken from our ongoing satisfaction surveys (Feb 2011 – Apr 2011). Candidates and clients are asked to complete a satisfaction survey after working with us. We keep a very close eye on the feedback and follow up and act on any areas for improvement.